Customer Success for Series A B2B SaaS Founders
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Jun 3, 2025
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4 min read
Amongst the confusion and chaos, remembering why your customers buy your software is paramount.
Jun 24, 2025
To build useful AI projects, you first need to sort your data
May 20, 2025
Does it matter what your post-sales team is called?
Aug 26, 2025
5 min read
The name might be, but the concept is decades old.
Aug 19, 2025
You won't be a hero for not taking your annual leave
Aug 12, 2025
Where AI Ends and Humans Win in CS
Aug 5, 2025
Let's change the language so CS is seen as a value generating team, not just churn defence.
Jul 29, 2025
Our service offering is getting finalised
Jul 22, 2025
3 min read
Communities are just as important for early stage companies as larger enterprises.
